Acing phone interviews requires preparation, clear communication, and a professional approach. However, they can seem daunting as it’s tough to gauge the vibes of the interviewer and bounce off their energy.
So here are some tips to help you excel during a phone interview:
- Research the Company: Familiarise yourself with the company's history, values, products, services, and latest news. Understand the position for which you are applying and how it matches your abilities and expertise.
- Prepare Your CV and Talking Points: Have a copy of your CV and any other relevant documents in front of you during the interview. Highlight key achievements and experiences, phone interviews have a great advantage that no one can see you so take this opportunity to have notes out to discuss if asked.
- Choose the Right Environment: Find a spot that is calm and free of distractions for the interview. To minimise lost calls, make sure you have a strong phone signal, and to avoid any problems make sure you are plugged into a charger.
- Be Punctual: Treat a phone interview as seriously as an in-person one. Call in on time, or even a few minutes early, to show that you are reliable and respect the interviewer's time.
- Smile and Speak Clearly: Even though the interviewer can't see you, smiling can improve your tone and make you sound more enthusiastic. Speak carefully and convey your ideas clearly.
- Listen Carefully: Pay close attention to the interviewer's questions and respond thoughtfully. If you don't understand a question, don't hesitate to ask for clarification. Due to being on the phone, some words can be lost in translation so asking for clarification won’t hold you back.
- Practice Active Listening: Show that you are engaged by using verbal cues like "I see," "That's interesting," or "Great point." This demonstrates your interest and understanding of the conversation.
- Answer Concisely: Keep your answers focused and to the point. Avoid long, rambling responses that may lose the interviewer's attention.
- Ask Thoughtful Questions: Prepare a list of questions to ask the interviewer about the company culture, team dynamics, or specific aspects of the role. This shows your genuine interest in the position.
- Thank the Interviewer: Before ending the call, express your appreciation for the opportunity to speak with them and reiterate your interest in the position.
- Follow Up with a Thank-You Email: Send a thank-you email within 24 hours of the phone interview, reinstating your interest in the role and appreciation for their time.
Remember that phone interviews are an important part of the employment process, and performing well in them might lead to an invitation for an in-person or video interview. You may improve your chances of success during phone interviews by properly preparing, having a cheerful attitude, and successfully expressing your qualifications.